Returns Policy

Return of Goods

A Customer who wishes to return Goods they have purchased may do so within 14 days of the date of the invoice (or, in the case of a Customer who has a credit account with the Company, 90 days from the date of the invoice) and in such circumstances shall be entitled to a full refund provided that the Company is satisfied, in its sole and absolute discretion, that such Goods are still in a saleable condition or that there is a fault with the Goods. Where Goods are being returned due to a fault, the Customer must not damage the Goods any further.

Any delivery costs relating to the return of Goods shall be paid by the Customer, including return delivery to the Customer, provided that if a return is due to a shipping mistake, fault or damage to Goods, such costs will be incurred by the Company and will be refunded to the Customer upon receipt of a suitable invoice/receipt showing delivery costs.

Acceptance of Goods

After purchasing the Goods, the Customer must check that it has the correct size and finish. The Company will not be held responsible for incorrect hole drilling and fitting.