Frequently Asked Questions

1) Can handles be powder coated?

Answer: only Matt Chrome handles can be powder coated and must be done by a professional powder coating company. The handle warranty is not valid if handles are powder coated.

2) Do you have a Showroom?

Answer: Our Showroom is situated  at Unit 4 56 Hayton Road Wigram Christchurch

3) Can we purchase from the Showroom?

Answer: Yes you can purchase from the showroom however we only accept Credit card and debit card payments. No cash is held on the premises

4) Where can we see images of Handles?

Answer: Visit our Instagram page "elite Hardware Limited where you can see out handles installed in kitchens

5) Do your handles come with screws?

Answer: Yes screws are supplied with our handles

6) Do your handles have  a warranty?

Answer: Yes please see Terms and Conditions on our main page for our warranty and returns policy

7) Can I apply for a trade account?

Answer: Yes , please email sales@elitehardware.co.nz to request a credit application account form

8) is Elite Hardware 2019 limited a New Zealand owned business ?

Answer: yes We are a  NZ owned and operated company

9) Do your LED Extrustion come with the lighting ribbon?

Answer: No. See your Electrician